Privacy policy

1. Who we are

Olives Solutions LTDA is a Brazilian software development company based in Brasília, DF, Brazil. We are the controller of the personal data processed on this website, under Brazil's General Data Protection Law (Law No. 13,709/2018, the LGPD).

To talk about privacy, write to contato@olivessolutions.com.

2. Where this policy applies

This policy applies to the corporate website olivessolutions.com and to messages sent to our contact email.

Each product developed by Olives Solutions (Tonoleilão, Tonoleilão Radar, Plataforma INSEJEC, Setly, EvoCorpus, UniFlow AI) has its own privacy policy, published on the product's website or app. That policy governs the data processed inside each product.

3. Data we process

The website has no sign-up, login or forms. It also does not use cookies, audience analytics tools or advertising. The data we process is the following:

• Access data. When you open a page, the hosting provider records the IP address, the date and time, the page requested and the browser and operating system identification.
• Email messages. When you write to our contact email, we receive your email address, your name and the content of the message, including any data you choose to provide.
• Language preference. The language you choose on the website is stored in your browser (localStorage) and is not sent to us.

4. What we use the data for and on what legal basis

• Access data: to deliver the pages, keep the website running and protect it against abuse and attacks. The legal basis is legitimate interest (LGPD, article 7, IX).
• Email messages: to answer your request, send the proposal you asked for and handle privacy requests. The legal bases are pre-contractual steps taken at your request (article 7, V), legitimate interest (article 7, IX) and compliance with a legal obligation (article 7, II), when the request is the exercise of a right granted by the LGPD.

We do not sell personal data. We do not use the data for advertising, to build profiles or to train artificial intelligence models.

5. Who we share data with

The data is processed by the providers below, which supply services needed to run the website and the contact email. There are no other recipients.

• Vercel (United States)

  Hosts the website and records the access data of each visit.

• Cloudflare (United States)

  Provides the domain's DNS and forwards the messages sent to the contact email.

• Google (United States)

  Stores in Gmail the messages received at the contact email and the replies sent.

These providers are located outside Brazil. The international transfer follows articles 33 to 36 of the LGPD, based on the contractual safeguards offered by each provider.

We may also share data when a law or an order from a competent authority requires it.

6. How long we keep the data

• Access data: kept by the hosting provider for its own log retention period, which is short and aimed at operation and security.
• Email messages: kept while we handle your request and for as long as needed to meet legal obligations related to it. You can ask us to delete them earlier.
• Language preference: stays in your browser until you clear the site data.

7. Your rights

The LGPD grants you the rights below (article 18):

• to confirm whether we process your data and to access that data;
• to correct incomplete, inaccurate or outdated data;
• to request the anonymization, blocking or deletion of data that is unnecessary or processed in breach of the law;
• to request data portability;
• to know who we share your data with;
• to object to processing based on legitimate interest;
• to withdraw consent, when the processing depends on it.

To exercise a right, write to contato@olivessolutions.com. We reply within 15 days. We may ask for additional information to confirm your identity before acting on the request.

You can also lodge a complaint with Brazil's National Data Protection Authority, the ANPD (www.gov.br/anpd). If you live in another country, you can also contact your local data protection authority.

8. Children and teenagers

This is a corporate website and it is not directed at children or teenagers. We do not knowingly collect their data. If you are responsible for a child who sent us data, write to the contact email and we will delete the information.

9. Security

The website is served only over an encrypted connection (HTTPS). Access to the contact mailbox and to the provider accounts is restricted to authorized people in the company.

No system is completely secure. If an incident occurs that may cause relevant risk or harm to you, we will notify you and the ANPD, as the LGPD requires.

10. Links to other websites

The website links to our products and to third-party websites. Each of them has its own privacy policy. Read the policy of the destination website before providing your data.

11. Changes to this policy

We may update this policy when the website changes or when the law requires it. The date at the top of the page shows the version in force. If the website starts using a new provider that receives visitor data, it will be added to section 5 before it goes into use.

12. Contact

Olives Solutions LTDA, Brasília, DF, Brazil. Email: contato@olivessolutions.com.

The terms that govern the use of this website are in the Terms of use.